Feltham Car Hire Privacy Policy

Data We Gather

We collect and process various types of personal information, including:

2. Our Use of Information

Your personal information serves these key purposes:

• Service Provision in Feltham:
  • Managing your vehicle rental bookings and agreements for a seamless experience. Confirming your identity to meet our rental criteria. Overseeing the collection and return of vehicles efficiently. Handling payments, including deposits and any applicable charges, to ensure a smooth transaction process.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • We will send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Permissions in Feltham:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefit:
  • Assessing website activity to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local laws and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Personal Information

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to facilitate our services. These partners are required to safeguard your data.

We do not share your personal information for marketing purposes.

Data Protection Measures

We employ effective technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, it is important to acknowledge that no online transmission or electronic storage method can guarantee absolute security.

Data Retention Policies

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its use.

Your Rights in Feltham

Your rights under UK data protection law in Feltham

• Access to Your Information: Obtain a copy of your personal information stored with us.

To exercise your rights, please reach out using the contact details below.

Cookies and Tracking Policies

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content to better suit your preferences. You have the option to adjust your cookie settings directly within your browser to manage these preferences.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page alongside a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy or data practices, contact us: